On Monday 13 November all acute and community wards will need to move to paper observations as our IT teams will be completing an essential update of the Vital Pac app from 8am on Tuesday 14 November until it is completed.
On Wednesday 15 November all iPod and iPads that have Vital Pac installed are being re-registered in person by members of IT. They will visit each affected ward/site to do so.
This will mean that across Torbay Hospital and community sites the Vital Pac app will not be able to be used to record observation for this time period.
Please check the list of wards/community sites below to see if this affects you.
Community sites
Brixham Community Hospital
Totness Community Hospital – Dart Ward
Dawlish Community Hospital
Newton Abbot Community Hospital – Teign ward
Newton Abbot Community Hospital – Templer Ward
Main Site
Ainslie
Allerton
AMU
Coronary Care
Cardiac Cath
Cheetham Hill
Cromie
Discharge Lounge
Dunlop
EAU4
Ella Rowcroft
George Earle
ICU
McCullum
Midgley
New Forrest
Ricky Grant
Simpson
TCPU (chest pain) within cardiac ward
SRU (formerly ASU)
Turner
Warrington If you experience any issues following the upgrade, please log a call with the IT service desk, internally #6282 or externally 0300 500 7000.
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