Changes are being made to the way people request extra outpatient rooms – message updated from last week

Our improvement and innovation team has worked with our outpatients’ team to understand its issues with outpatient appointments, and the availability and suitability of rooms coupled with increased demand. All of this was affecting our ability to deliver improvements to manage our waiting lists.

Colleagues working in outpatients’ services said that a lack of suitable space was affecting the team’s ability to deliver improvements to manage our waiting lists, and that rooms were in the wrong place, and did not meet people’s needs.

From today (Monday 18 September) anyone needing to request additional clinical space or needs to make a change to a clinical space must complete appendix B accommodation request form and email it to graham.tombs1@nhs.net  our property and space manager, who will add it to our trust space utilisation group space request tracker. We will let you know when this form is published on ICONetwork so you can complete it online.

All requests will then be considered for approval by the outpatient leadership team during its monthly meeting. Please provide as much information as you can to help the team make a quick decision, and the team will confirm its decision to your request as soon as possible.

The online booking system will be available from next year, and we will let you know before it’s launched how to use it. Please contact Charlotte Child if you have any questions.